Week 2 Blog Post #2 Chapter 9 Page 287

Openness

I enjoyed reading the topic of Openness in chapter nine which talks about communication leadership. I think in order to be a proper supervisor or role model; one must have the appropriate kind of openness with his or her employees. There are five key components that are discussed and I think all of them are equally important. It is very important that supervisors engage with their employees and talk to them during shifts, during meetings etc and are good at giving proper instructions. They must also be very good listeners, for instance when employees are having an issue and have questions that need to be answered or ask for help with a situation. Most importantly effective supervisors don't demand or tell employees what to do, but talk to them and ask them to do something. Supervisors must also be sensitive to the employees that work for them in that if they do something wrong or that needs improvement, they tell them in private rather than in front of other employees which could cause embarrassment. And lastly great supervisors keep employees informed of future changes that will occur or share important information with them. All of these concepts make up an ideal supervisor and these are all very important characteristics to look for in a supervisor or in someone who is being considered for the role of a supervisor.